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Basically, you have to practically beg them to fix your shoes. Especially if you are a woman. The lady had the nerve to ask me how much I paid for my shoes before she would fix them. Then when I got them back, they had put a tip on the toe that had a big nail sticking out -- it was that way on both toes. I guess they expected me to scratch up all my hardwood floors! Isn't that why we get our shoes fixed in the first place??? To prevent nails from the heel from dragging and irritating us? Even though this place is so convenient, I will NEVER go back. Now I still have to get the tips of my shoes fixed.
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