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My wife and I are seasoned travelers and know the difference between a hotel that delivers a first class experience and one with the pretense to. Graves 601 fails to deliver on the most basic of hotel experience, the guest rooms and guest relations. The hotel common areas are quite nice, the hotel staff is friendly. We paid extra for the “executive floors”. We checked into our hotel room and it was surprising in a bad way. What in a hotel is more basic than a clean, well appointed room? The list of deficiencies is very long but includes; extensive marking on the walls (black marks, scrape marks, etc.); extensive marking on the woodwork; wood paneling coming off the wall, the wood writing desk askew at about a 10% angle, a tear in the settee, film of dirt on the faux-leather seat, mixed-match wall paint and painted un-sanded plaster; the window shade coming apart, and probably most disturbing a rather dingy-grey condition of the pillows and comforter under their outer cas
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